Universal Pack's training services allow your technicians to become experienced operators of our machines. Test certificate provided.

Universal Pack has been developing training services to help you become a certified technician, skilled in working on our packaging machines and lines. Even though we design our equipment to be as user-friendly as possible, you require a customized training service for a better knowledge of your custom-built machine or line.

If you are a Universal Pack’s certified technician, you can manage all kinds of operations: cleaning, inspection, lubrication, format change and many more.

Moreover, you can complete these actions very fast and effectively. As a result, your rapid intervention can substantially reduce machine downtime and increase productivity of your machine or line.

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What do training services include?

What do training services include?

Universal Pack’s training services are totally customizable and include various programs and features, according to your needs:

  • On-field training made by our constantly trained and certified technicians. We train every field engineer in our operative headquarter (Italy). Moreover, they are globally distributed in order to allow rapid and effective on-site training and interventions;
  • Dynamic manual on HMI, always available and accessible from the machine management software. It’s an interactive and user-friendly manual with detailed instructions, alarms and signalizations linked directly to the manual itself;
  • Quick maps for easy maintenance operations, such as cleaning, inspection and lubrication.

As a result of the course, every technician trained by our inspectors will receive a test certificate, which specifies:

  • Machine type
  • Model
  • Serial number of the machine
  • Manufacture year

What types of training services can you request?

Universal Pack has developed two different training programs: basic and advanced training. Both training programs include a series of topics, which are divided into sections and activities. Moreover, there are three distinct operating levels:

  • Training for the Operator;
  • Training for Line Maintenance Technician;
  • Training for the System Administrator.

Every activity is addressed to one or more operating levels.

What are the topics of basic training?

The basic training course will make use of the “Use and Maintenance Instruction Manual” provided by Universal Pack.The custom program will cover the following topics:

  • Safety procedures;
  • General operations, such as machine installation at your site, machine cleaning etc.;
  • Machine running and stops;
  • Sachet and reel, with specific acitivities according to your machine, whether sachet or stick pack machine;
  • Production management;
  • Printing or coding;
  • Doser;
  • Sealing and cutting;
  • Sachet outfeed;
  • Format changeover;
  • Ordinary maintenance;
  • Scheduled lubrication;
  • Functionalities present on HMI.
What are the topics of basic training?
What are the topics of advanced training?

What are the topics of advanced training?

The advanced training course will make use of the “Use and Maintenance Instruction Manual” provided by Universal Pack. The custom program will cover the following additional topics:

  • Extraordinary maintenance;
  • Electronics knowledge;
  • Functionalities present on HMI.