Universal Pack's spare parts management combines optimized stock availability with lowest delivery time: more than 80k spare parts in stock.

Spare parts management lies at the core of Universal Pack: you can always rely on our after-sales department. For this reason, qualified technicians will assist you for any kind of problem regarding your machine.  Fast and effective responses are indeed crucial to substantially reduce machine downtime.

In fact, we have been adopting a strong and consolidated customer-centric approach for more than 60 years. We strongly believe in transparent and sincere relationships to fuel your business.

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How do we keep track of spare parts?

Every spare part is registered with a unique code in our database. On our data sheets, we record many other useful information about spare parts, such as:

  • Optimized stock availability. You can rely on over 80k codified high-quality spare parts available at any time.
  • MTBF (Mean Time Between Failure). Every component has its own MTBF and we calculate this parameter in years, depending on the criticality of any spare part.
  • Lead Time. This unit is significant to guarantee the shortest delivery time of the spare parts.
  • Criticality. This parameter represents the importance of any spare part for your machine. Higher criticality usually means higher delivery time and lower MTBF. Critical spare parts requires preventive and planned delivery, in order to reduce machine downtime and increase efficiency.
How do we keep track of spare parts?
3D Model Spare view

3D Model Spare view

As we want to improve the spare parts management service, Universal Pack provides you with a Software Visualizer of the CAD 3D Model of your packaging machine or line.

The software and the viewer include free access for the first 2 years. You only need an internet connection to install them for displaying your 3D model.

After these procedures, you can freely work on the 3D drawings and do the following actions:

  • Identify spare parts locations and their code number with MTBF and other useful information;
  • Prepare a list of spare parts to be ordered;
  • Prepare “assembling – dismounting” procedures;
  • Define “standard/non-standard” maintenance procedures.

What are the advantages of an optimized spare parts management system?

We constantly work to optimize our spare parts management system in order to significantly improve your customer experience.

Currently, we have approximately 3500 m² dedicated to spare parts warehouses with more than 80.000 ready-to-deliver components.
More precisely, 2000 m² are dedicated to automated vertical warehouses, while 1500 m² to the horizontal ones.

Some of the advantages you can benefit are reported below:

  • Significantly low delivery times;
  • More than 80k high-quality spare parts in our vertical warehouse, ready for the shipping;
  • Reduced machine downtime and increased efficiency;
  • 3D model software for spare parts view;
  • Easier spare parts procurement process and planning;
  • Real-time shipment monitoring.
What are the advantages of an optimized spare parts management system?